Speck Products Reviews

Speck is a leading phone case company based out of Silicon Valley. They have sold over 20 million cases globally. Their best selling series are the Presidio and CandyShell variants tailored specifically for Apple, Samsung, Google and other leading devices. Pricing ranges from $29.95 on more basic models up to premium $54.95 varieties, catering towards casual and power users alike. The Presidio Pro, a popular model, sells in the competitive $39.95 range. Despite some users noting the material feels slightly plasticky or cheap compared to pricier cases, it offers no-compromise protection from bumps, scratches and jaw dropping spills. Speck products are sold in all major retailers including Apple, Target, Best Buy, Toys R Us, Nordstrom, Verizon, Sprint, AT&T, T-Mobile, and REI. However, some customers have expressed dissatisfaction with their customer service and product quality. It's always recommended to read reviews and make an informed decision before purchasing.

The Return Policy of Speck Products applies to purchases from www.speckproducts.com only. If a product is purchased directly from www.SpeckProducts.com and the customer is dissatisfied for any reason, it may be returned within 30 days. Speck will refund the amount paid for the returned product(s). Products must be postmarked within thirty (30) days of the date of the original order for a refund. To obtain a Return Authorization Number (RMA), contact is required. Once an RMA number is provided, the product(s) should be packed up in the original packaging and the RMA and original Order Numbers should be written on the outside of the shipping box. The original receipt (proof of purchase) should be included inside the shipping box. The package should be shipped or mailed using the shipping method of choice, to: SPECK PRODUCTS 1500 Lakes Parkway Lawrenceville, GA 30043. Speck is not liable for products that are damaged or lost in transit.

Regarding the Shipping Policy, typically an order will ship within 24 hours. Normal shipping and order processing days are Monday through Friday. No orders are processed on Saturday, Sunday, or major holidays or company closures. Once an order ships, an email with the tracking number is sent. Shipping within the U.S. usually takes 3-5 business days to arrive. If a "Next Day Air" order is placed on Friday before 10AM PST, the order will be delivered on MONDAY, as Saturday and Sunday do not count as shipping days. If a "Next Day Air" order is placed on Friday after 10AM PST, the order will be processed and shipped out on MONDAY and it will be received on TUESDAY. The same applies to 2-day Air, please do not count the weekends in the delivery time. The 2-day Air option refers to business days, and does not include Saturday, Sunday or holidays. These shipping methods are not available to all locations and addresses and Speck cannot be responsible for carrier delays or lost, stolen, or misdirected shipments by the carrier. Free shipping is offered in the contiguous U.S. on ANY product ordered on www.speckproducts.com. USPS (economy shipping) will deliver to APO, FPO, DPO, and PO boxes. FedEx or UPS (expedited) services are not offered to those addresses.

Speckproducts.com is an online platform that offers a wide range of protective cases for various devices. The site features products for iPhone, Google, Samsung, and more. They have collections for iPhone 15, AirTag, iPad, MacBooks, AirPods, Samsung Galaxy S23, and Google Pixel Tablet.

One of their innovative products is the ClickLock case for iPhone 15, which is a no-slip magnetic interlock designed to eliminate accidental slipping. They also provide guides on how to clean their cases and how to determine the right case for your device.

In addition to phone cases, they offer SmartShell cases for MacBooks and AirTag cases for attaching to belongings like backpacks or luggage. For over 22 years, Speck has been creating award-winning products for various brands including Apple, Samsung, Google, LG, and Motorola. Their protective cases are designed to enhance the manufacturer’s intended functionality rather than hinder it.

The website also provides warranty information for their products. The warranty coverage varies depending on the product, with some products having a Lifetime Limited Warranty while others have a One Year Limited Warranty or a Two Year Limited Warranty. The warranty is non-transferable and covers only the original end-user purchaser. An original or copy of a sales receipt from the original Speck authorized retailer is required for warranty service. This limited warranty does not cover products purchased from unauthorized retailers.

Please note that this information is based on the latest available data and may be subject to change.

To return a product to Speck Products, follow these steps:

1. Obtain a Return Authorization Number (RMA) by contacting Speck Products in one of the following ways:

   • Online: Visit the support page on the Speck Products website
   • Email: Send an email to customerservice@speckproducts.com

2. Once Speck provides an RMA number, pack up your product(s) in the original packaging.

3. Write the RMA and original Order Numbers on the outside of the shipping box.

4. Include your original receipt (proof of purchase) inside the shipping box.

5. Ship or mail the package using the shipping method of your choice to the following address:

   • SPECK PRODUCTS
   • 1500 LAKES PARKWAY
   • LAWRENCEVILLE GA 30043

Please note that Speck Products is not liable for products that are damaged or lost in transit. It is recommended to ship your product return via a trackable shipment method. When Speck receives your return with proof of purchase, they will process your credit or exchange and send you a confirmation email. Please allow an additional 8-10 days before the funds are posted back to the credit card used for the purchase.

If you wish to discuss this situation with one of their representatives, you may contact Speck Customer Service at 1- (888)-872-4445 Monday through Friday between 8:00 am and 4:00 pm Pacific Time.

Please note that Speck will not provide a refund for a product that is postmarked more than thirty (30) days after the date of the original purchase. Speck also does not provide a refund for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse, or other abnormal use. This product refund policy applies only to the direct end-user consumer who has purchased the product from speckproducts.com. It does not apply to dealers, distributors, or any other third parties in a distribution chain who purchase product for resale, nor does it cover products purchased through online auction websites or channels other than the speckproducts.com website. Orders cannot be modified once they have been submitted.

No, at this time, Speck Products does not ship internationally.

Speck's lifetime warranty protects against defects in workmanship and materials for the lifetime of the product.

Products may be returned within 30 days of the original order for a refund or exchange, provided they are postmarked within the same time frame.

Yes, Speck does not provide refunds for products that have been damaged due to misuse, mishandling, accident, abuse, or other abnormal use. Additionally, this refund policy only applies to end-user consumers who purchase products directly from the speckproducts.com website, and not to dealers, distributors, or third-party resellers.

No, orders cannot be modified once they have been submitted.